Welcome to the 'www.samfarmer.co' website (the 'website'). This website is owned and operated by Sam Farmer
OWNERSHIP OF RIGHTS
All rights, including copyright, in this website are owned by or licensed to Sam Farmer. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without my permission. You may not modify, delete, distribute or post anything on this website for any purpose.
When ordering items, you will be required to provide payment details, you represent and warrant that the payment details you provide on ordering are both valid and correct, and you confirm that you are the person referred to in the billing information provided.
The purchase of merchandise through the Sam Farmer website is strictly limited to parties who can lawfully enter into and form contracts on the website in accordance with English Law.
ACCURACY OF CONTENT
We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are displayed including VAT and exclusive of delivery charges. We do not currently sell products outside the United Kingdom.
We have made every effort to display as accurately as possible the colour of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law, SAMFARMER disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.
All items are subject to availability. Validly stated prices on our website remain in effect for as long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.
You are able to correct errors on your order up to the point at which you click on 'Submit Order' on the final page of our ordering process.
Deliveries can be made to within the United Kingdom only. As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses.
We will deliver the merchandise in accordance with the delivery option selected by you. Please view our delivery options for full details. Whenever referred to, working days exclude Saturday, Sunday and UK bank holidays. Orders to one address may be delivered in one or more deliveries; however, you will incur only one delivery charge. If you have specified delivery to more than one address when placing your order, there is a separate charge for each destination address. Any delivery timescales are indicative only.
Upon delivery of the merchandise to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or return or exchange your merchandise. For further information, please see the returns and the cancellation right sections within these terms and conditions.
ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER
We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. Our acceptance of your order will take place upon despatch of the product(s) ordered. If you require any information concerning your order please email us at email@example.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.
You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or cancel the order in accordance with your cancellation right and/or return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date. Your statutory rights are not affected.
Payment can be made by any accepted method through Sagepay. You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to SAMFARMER, we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you. Risk in the merchandise transfers to you upon delivery.
LEGALLY BINDING CONTRACT
Please remember that when we accept your submitted order for merchandise on this website, there will be a legally binding contract.
Under the distance selling regulations, you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened and unused condition. For further details of how to return merchandise, please see our returns policy and procedure. Where goods are delivered to a third party you may exercise your right to cancel if you are able to return the merchandise to us. You can submit your cancellation notice by email to firstname.lastname@example.org or in writing to: Sam Farmer, Samuel Farmer & Co Ltd, 10 Kingsford Business Centre, Cullompton, Devon EX15 2AU, United Kingdom.
Your statutory rights are not affected.
The security and privacy details for Sagepay can be read here http://www.sagepay.com/security_policy
You will not be sent any unsolicited material that does not relate to the SAMFARMER range of products. We do not pass on your personal details to other companies or individuals for their marketing purposes. When you purchase online from the www.samfarmer.co website your email address is automatically added to the newsletter subscription. You can unsubscribe at any time by following the relevent link in the email communication.
DAMAGE TO YOUR COMPUTER
SAMFARMER makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. SAMFARMER will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
LIMITATION OF LIABILITY
SAMFARMER makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible SAMFARMER will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or any events beyond SAMFARMER's reasonable control. Furthermore, to the fullest extent permitted by law, we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed UK£100 (one hundred pounds sterling).
COMPLAINTS AND SUBMISSION OF INFORMATION
If you wish to contact us to complain about any matter in regard to the merchandise, please email me email@example.com or write to me at: Samuel Farmer & Co Ltd, 10 Kingsford Business Centre, Kentisbeare, Devon EX15 2AU, United Kingdom.
The trade marks, logos and service marks ('intellectual property') displayed on our website are the registered and unregistered marks of SAMFARMER, and are protected by UK and European trade mark laws. Except in connection with placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property without our prior written consent.
Sam Farmer is a member of the SCS (Society of Cosmetic Scientists)
No failure to exercise and no delay on the part of SAMFARMER in exercising any right, remedy, power or privilege of SAMFARMER under these terms and conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of SAMFARMER.
CHANGES TO LEGAL NOTICES
We reserve the right to change these terms and conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.
LAW, JURISDICTION AND LANGUAGE
This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
These terms and conditions do not affect your statutory legal rights.
As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses.
OPTION 1: STANDARD £5.95 INCLUDING VAT
Our STANDARD delivery service is available for all addresses within the UK. Please note that working days exclude Saturdays, Sundays and English Bank holidays.
Orders to one address may be delivered in one or more deliveries. If you have specified delivery to more than one address when placing your order, please note that there is a separate Standard charge for each destination address. Any delivery timescales are indicative only.
For security reasons all parcels must be signed for on receipt.
If you would like any further information about deliveries please contact me on 01884 260032 or firstname.lastname@example.org
SAMFARMER hopes that you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within 14 days of your receipt of goods, provided they are in their original, unopened and unused condition.
Please follow the four steps outlined below to return your goods to SAMFARMER:
Please email me at email@example.com and provide full details of your customer order number, which is provided in the documentation that arrives with your order, together with details of the items you wish to return.
Once you have heard back from me, please return the package and that the goods by recorded delivery (retaining your recorded delivery receipt as proof of postage), wrapped securely in the same outer packaging in which you received them, to Samuel Farmer & Co. Ltd, 10 Kingsford Business Centre, Kentesbeare, Devon EX15 2AU, UK
All returned goods will be examined upon receipt, as for reasons of hygiene we are unable to offer refunds, replacements or exchanges on any opened or used goods. We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange has been processed.
Your payment for the goods will be refunded by SAMFARMER as soon as possible by the original payment method, no later than 30 working days after we have received the goods. Please note that delivery charges are not refunded. In addition to our returns policy you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened and unused condition. Where goods are delivered to a third party, you may also exercise this right if you are able to return the goods to us in their original, unopened and unused condition. Please see the cancellation right section in our terms and conditions.
Your statutory rights are not affected.